Writing

Framework

The Five Failure Modes

Organizations don't break randomly. They break in a predictable cascade of five structural failure modes. Here's how to diagnose which one is active in yours.

Diagnosis

Why Design Reveals Dysfunction First

Design teams are the canary in the organizational coal mine. When they're struggling, the whole product org is about to follow. Here's the structural reason why.

Strategy

The Velocity Trap: When Metrics Lie

Your team is shipping faster than ever. Your product is getting worse. Here's why speed without coherence is the most expensive kind of progress.

Philosophy

The Organization Is a Design Problem

We spend all our rigor on the product and leave the organization to evolve by accident. What if we designed it instead?

Leadership

The Empowerment Fallacy

A CEO declared his teams empowered and watched them flounder. The problem wasn't the people. It was what empowerment actually requires.

Culture

What Coherence Actually Sounds Like

Coherent organizations are loud. Incoherent ones are quiet in all the wrong places. Here's how to hear the difference.